Back to School Cell Phones for Families with Children
Filed under: Technology, Back to School
Whether your children are in the same city or attending university on the opposite side of the country, shared or family cell phone plans offer maximum value by allowing two to five subscribers to access a shared pool of minutes on a single bill. Mobile phones, especially with the explosive popularity of smartphones, are no longer just for talking -- but it's a good idea to examine each component separately.Voice, data and texting -- oh my!
Incoming texts (short messages up to 160 characters) are free. Outgoing texts can cost as much as 25 cents each, or can come bundled up to 2,500 texts per month, and some plans offer unlimited texting. Kids text a lot, so this is an important component.
When you get a smartphone, data plans can made part of shared plans. Voice plans dictate how much and to whom you can talk to.
General features to look out for
Anytime minutes. These are the amount of time you can call your local calling area before incurring additional charges. These can be as low as 25, and as high as 1,000 or can be unlimited.
Additional minutes. Once you have run out of minutes, you can still keep talking. Be aware that 25 cents per minute converts into $15 per hour and 40 cents per minute is a whopping $24 an hour.
Long distance. If you have kids studying elsewhere, this can add up. It may be the same rate as additional minutes.
Features to consider for a family plan
Pooled minutes: This allows you to share talk time between other members of a shared or family plan.
Unlimited calling between members: This allows unlimited voice calls between members of your plan.
Unlimited calling from (to) network providers mobile (or landline) numbers: Note that usually you can either call or receive for free; rarely both. These usually only apply to other customers of the same network. This can be in addition to unlimited calling between members.
Unlmited texting between members: This allows unlimited texting among members of the plan.
Other considerations
Back-to-school specials: Consider that the free minutes you have (mobile to mobile, or free within a zone, etc.) will reduce the number of minutes you need. You can often reduce the amount needed within a certain period of signing up. The company rarely objects if you wish to increase your basic plan. Rogers advertises being able to adjust your plan early on. You might be able to badger the other companies into doing the same - check when signing up.
Free features: When you are activating a new account, the carrier will often offer a feature free for a limited time. Don't forget to factor in the cost after the period! If you don't like the feature or don't want to pay for it after the free period, ask how soon or whether it can be dropped. Most cellullar websites are unclear on these points.
Freedom isn't free: Cell phones in Canada are subsidised by their carriers, by the simple expedient of locking you into their plans for a period of time -- one, two or three years. The longer the period, the cheaper the phone. Conversely, if you want the ability to change carriers with the same phone, you can get phones on no contract (sometimes called no term). Just be prepared to give up that arm and, sometimes, a leg too.
The three major national carriers -- Telus, Bell and Rogers -- offer the best generally available deals. They also offer other services, so if you sign up for multiple services you can get a discount; the more services, the larger the discount. Other services to consider are telephone (landline), television (cable or satellite) and Internet.
Note that Videotron is due to enter this market, but they were revamping their website when this research was being conducted. Shaw is not due to enter the market until next year.
Telus
Telus is currently offering unlimited nationwide family calling with all of their Clear Choice plans. This allows up to five members on the same bill to call each other, across Canada, for free. Detailed billing is offered for $3 a month -- the details are texted to you once a week.
Their prepaid plan offers an unlimited local talk to any five numbers for between $20 and $45.
Bell
Bell has the Share 20 plan -- the 20 refers to the $20 cost per member, and can be combined with any of their regular plans. You'll need to speak to a representative to order this plan.
Other Bell features of interest to parents include parental control (which restricts access to websites you find inappropriate for your children) and seek and find (which will locate members with your computer), both of which can be added for $5 a month. Also, Unlimited Five is an option that allows unlimited local voice and text for up to five numbers.
Rogers
Rogers has the most clearly laid-out website for family share plans. Basic plans from $40 to $140 per month for two members are offered, while you can add additional members for between $15 and $40 each, depending on which features and services you choose. The more expensive options include data plans for smartphones.
Rogers splits up all their features -- unlike some carriers who bundle theirs together -- so these could increase costs considerably. But, on the upside you can customize handsets and options for each member.
If long distance calling is a necessity, the My5 plans allow unlimited calls to five numbers. The $10 version allows five local numbers, but for $20 you can include numbers from anywhere in Canada with no limitations on network or phone type. Should you be so inclined, Unlimited Social Networking & Mobile Browsing is available for $10, though it includes no parental controls.














Reader Comments (Page 1 of 1)
8-13-2010 @ 6:32PM
C said...
in the future i would recommend doing some research before writing an article as this is probably the most ill informed article I have ever read.
my favorite part showing how little you know was:
Rogers advertises being able to adjust your plan early on. You might be able to badger the other companies into doing the same - check when signing up.
I know bell allows me to change my plan once a month at ANY time in the lifetime I am with them, no badgering required... all that it would have taken for you to find this out is to go on the website, or if you are computer iliterate, call a store as unlike rogers, bell and telus rarely feel the need to advertise little, basic things. rogers is sort of like the 2 year old who has to tell everyone he just pooped in the toilet. everyone does it, and has been doing it way longer, but it makes the kid feel special to be like the grown ups. on the other hand, grownups dont often get credit for producing feces...
it was nice of you to offer us hopework and missinform us in an article that is in theory supose to make this a easier, clearer decision.
also, your part where you try to differentiate the companies is a joke, as I know bell offers me ALL the things you said for any of the companies (unlimited talking between members canada wide, plans starting at 40 bucks for 2 phones, customizable handsets and plans for each member). a really cool part of this is how you gave rogers credit for the customization since they were last to the game- about a year behind telus and 2 years behind bell for offering this, but you know, dont let facts or information get in the way of writing.
you also forgot to leave out how rogers has substantually less coverage across canada compared to either telus or bell.
or how rogers customers pay on average about 65 a month, telus 63, bell 56...
as this article is in part for back to school, perhaps mention student plans?
said "arm and a leg" for the buyout cost of phones is what telus, bell, rogers pays for them: you expect a company to give you discounts on phones when you may cancel a month later and lose them money? please tell me 3 company who has a successful platform based on losing money on each and every customer they have? in almost any industry loyalty gets rewarded with discounts.
articles like this are why canadians are so missinformed about the mobile phone industry.
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8-13-2010 @ 3:38PM
Theresa said...
Hi C said! So which company do you prefer? It sounds like either Telus or Bell. I am paying by the month with Rogers since I have fullfilled my 3 year contract a few years ago. My husband and I both are in on the family plan. We do not use our phones very much, mainly just for talking once a day, or every other day, and for emergencies. His phone just 'died' so to speak. I think the battery finally wore out. He needs a new phone but Rogers wants to charge him a couple of hundred dollars for a new phone, if we continue to pay month to month. I really do not want to renew another contract for 3 years with Rogers, since we did not receive good customer service a few years ago when we moved geographically. However, we have been with Rogers for approximately 6 years now. Do you know if Bell and Telus offer any 1 or 2 year contracts, or even month to month? I could look all of this info up on their websites but thought I would ask you, since you sound very knowledgeable regarding cell phone companies! Thanks in advance. Theresa.
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8-14-2010 @ 8:42PM
C said...
all companies offer month to month, 1,2, 3 year plans. you just pay more for the phone the shorter the term you want. personally, I think three year plans are the best bet to go with unless you plan on canceling before then as you save the most on the phones, plus (at least bell) does offer early resigning discounts after about 2-2.5 years... all comes down to how much your paying, obviously someone paying 30 bucks a month is gunna have to wait longer then someone paying 100 a month.
I personally feel bell is the best choice for a couple of reasons:
-they have some of the best, exclusive phones (samsung galaxy S is WAY better then the iphone 4 unless you want the apple logo- there is nothing that the iphone 4 can do the galaxy S cannot)
best coverage, fastest network in canada (and if you travel down to the US). telus and bell share towers in bc, alberta, ontario and I believe quebec. sask and manatoba bell has more coverage then telus, rogers has crappy coverage across canada.
corporate stores: number one issue most people have with cell companies is talking to people over the phone with customer service... bell has corporate stores for whom employees are paid in part to help you with your problems... they cant do everything for you, but they do a heck of alot more then dealers will who only make money signing you up and then couldnt care less.
(incedently I would never buy a phone from a non corporate store no matter who it is with. you may pay slightly more in store, but the reason for that is because they help you after the sale).
I also hear alot more LEGITIMATE (Sorry, you throwing your phone in the pool a month after getting it and company X wont give you a new free one after you didnt purchase the insurance that covers that is not legitimate) horror stories about rogers and telus then bell: although take horror stories with a grain of salt... people love to complain, but rarely say anything if they dont feel a company isnt misstreating them, and 95% of "complaints" are consumer error in the cell phone industry.
8-14-2010 @ 9:40PM
Theresa said...
Thanks C. You have provided me with a lot of info. to consider. Thanks so much! Theresa.
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