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The Truth About Some Hotels: Dream Versus Reality

Filed under: Travel

The taxi pulls up, you enter the lobby and you think "Oh it didn't look like this in the photo...". It's never fun to be disappointed at the beginning of a holiday, and as many travellers have experienced, the promises and photos of many hotel websites aren't close to the reality.

One of the most popular features on Oyster.com is the photo fakeouts - comparing the official hotel photos with photos taken by a Oyster reviewer of the same areas.

This US-based travel website was created after the founders went on a trip to Alaska, booked their accommodation online and arrived at the hotel only to discover that their accommodation was not up to snuff, described in the official Oyster.com history as a 'dump'.

This experience resulted in the creation of the website in spring 2008, and Oyster.com has been steadily reviewing hotels, using experienced travellers and writers to review hotel properties. Reviewers pay for their own stay at a hotel and check out all aspects of the hotel from the wireless connections to the bath amenities.Posted weekly, the photo fakeouts accompany a full review of the property, with a list of pros and cons, amenities list and a detailed review of service, rooms, property and features.

The photo fakeouts regularly dispel the myths of empty beaches, uncrowded resorts, proximity to a city's attractions and the actual size of swimming pools.

Elie Seidman, co-founder of Oyster.com, explained that the photographic tricks of the trade - cropping photos and use of special lenses - are what create images that are unfortunately far from the reality of what a traveller will see upon arrival.

Oyster.com currently reviews and highlights discrepancies at properties in the United States and Caribbean.

Photos: JW Marriott Ihilani Resort / JW Marriott Ihilani Resort by Oyster.com

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