AllNippon posts

Have you ever been on a flight from hell? I sure have, more than once. Check-in lines that seem to never end; rude staff, sneaky baggage fees; delayed flights with no explanation; flight staff who disappear after take off; passengers who got drunk on board; emergency landings because of passengers who got drunk on board; broken entertainment systems; broken air conditioning; bad food; no food; chairs that don't recline; and crammed seating with flat headrests that result in the person next to you sleeping on your shoulder. You name it, I've experienced it.

The more bad flying experiences I've had, the more I've come to appreciate the flights with good service. I'm also more likely to fork out a little extra to fly with a good airline, especially over long distances. Some of my personal favourite airlines are Singapore Airlines, Qantas, Cathay Pacific and Thai Airways. Two of those airlines were named in the list of the world's top airlines by this year's Zagat survey.