Class Action Suits
5. Not happy with your assistant? Apple gets served.
Not happy with your assistant? Apple gets served.
Earlier this year, Merchant Law Group filed a class-action lawsuit against Apple Canada. So far there is only one plaintiff, Regina resident Caitlin Hendriks. She is suing the tech giant because she believes Siri isn't performing as advertised. The suit, which claims to act on behalf of all people who purchased an iPhone 4S in Canada, states that Apple took advantage of consumers and caused "substantial injury" to the plaintiff and other members of the proposed class, who have lost money. What's interesting about this case is that Siri's capabilities in Canada are limited when compared to the U.S. and improvements to the service have been introduced since the 2011 product launch in Canada.